[asterisk-users] Queue not dialing out to cell phone for some reason

Ivan Demkovitch idemkovitch at yahoo.com
Thu Nov 15 15:37:18 CST 2018



      From: John Kiniston <johnkiniston at gmail.com>
 To: idemkovitch at yahoo.com 
 Sent: Thursday, November 15, 2018 3:17 PM
 Subject: Re: [asterisk-users] Queue not dialing out to cell phone for some reason
   
OK.

So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid.

is the user at  '15555555555' actually able the answer calls? I wouldn't expect that agent to work configured that way, I'd use a LOCAL channel to direct the call to a context that sets the call up before dialing out.

You configure queue logging in logger.conf , Look at the settings 
queue_log = yes
queue_log_to_file = yes
queue_log_name = queue_log



On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <idemkovitch at yahoo.com> wrote:

John,
This is output of command below. How do I enable and log queue events?The 1555 at callcentric is the one I'm curious about. I just tried calling into "sales" again and it didn't change this "last was 1219067" output
Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s talktime), W:0, C:4, A:6, SL:0.0% within 0s
   Members:
      SIP/15555555555 at callcentric (ringinuse disabled) (Not in use) has taken 4 calls (last was 1219067 secs ago)
      SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no calls yet
      SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no calls yet
      SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no calls yet
   No Callers

     

[Sales](StandardQueue)
announce = first
member => SIP/FF4C119EEBF8-SLS
member => SIP/FF9EF375CCFC-SLS
member => SIP/13145555555 at callcentric ;Eric's cell
member => SIP/FF1565AABB2D-SLS ;Eric's Yealink



   
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