[asterisk-users] Agents.conf Device_state

[Annus Fictus]

Hello,

I'm using 13.9.1 version

thank you for your answer.

Now working fine.

Regards


El 17/06/2016 a las 20:06, Richard Mudgett escribió:
>
>
> On Fri, Jun 17, 2016 at 11:50 AM, Annus Fictus <annusfictus at gmail.com 
> <mailto:annusfictus at gmail.com>> wrote:
>
>     Hello,
>
>     I think Device State for Agents don't work correctly
>
>     My configuration:
>
>     agents.conf
>
>     [general]
>
>     [agent](!)
>     autologoff=15
>     ackcall=no
>     acceptdtmf=#
>     wrapuptime=5000
>     musiconhold=default
>     recordagentcalls=no
>     custom_beep=beep
>
>     [2000](agent)
>     fullname=Fulano
>
>     [2001](agent)
>     fullname=Zutano
>
>     [2002](agent)
>     fullname=Mengano
>
>     queue.conf (Agents Related)
>
>     member => Agent/2000
>     member => Agent/2001
>     member => Agent/2002
>     member => PJSIP/1000
>
> You didn't state which Asterisk version you are using.  However, since 
> you reference a PJSIP
> channel and are using the new agent.conf syntax, you must be using 
> Asterisk 12+.  The
> syntax for using an agent in queue.conf is has also changed since 
> chan_agent no longer exists
> in Asterisk 12+.
>
> See 
> https://www.asterisk-blog.com/2016/02/10/converting-from-chan_agent-to-app_agent_pool/
>
> Richard
>
>

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