[asterisk-users] Agents.conf Device_state

Annus Fictus annusfictus at gmail.com
Fri Jun 17 11:50:42 CDT 2016


Hello,

I think Device State for Agents don't work correctly

My configuration:

agents.conf

[general]

[agent](!)
autologoff=15
ackcall=no
acceptdtmf=#
wrapuptime=5000
musiconhold=default
recordagentcalls=no
custom_beep=beep

[2000](agent)
fullname=Fulano

[2001](agent)
fullname=Zutano

[2002](agent)
fullname=Mengano

queue.conf (Agents Related)

member => Agent/2000
member => Agent/2001
member => Agent/2002
member => PJSIP/1000

Restarting Asterisk and then:

CLI> *queue show ventas*
ventas has 0 calls (max 50) in 'ringall' strategy (0s holdtime, 0s 
talktime), W:0, C:0, A:0, SL:0.0% within 120s
    Members:
       Agent/2002 (ringinuse disabled) (Invalid) has taken no calls yet
       Agent/2000 (ringinuse disabled) (Invalid) has taken no calls yet
       Agent/2001 (ringinuse disabled) (Invalid) has taken no calls yet
       PJSIP/1000 (ringinuse disabled) (Unavailable) has taken no calls yet
    No Callers

Any hint?

Regards


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