[asterisk-users] sip show channelstats reliable?

[Todd R.]

I am seeing lots of lost packets when running the command sip show channelstats at the CLI.
There are issues across multiple Asterisk servers I am trying to diagnose but everything I read seems to point to this command being pretty unreliable.
Can I trust the info this command shows?
I am showing lots of lost packets in sip show channelstats but I can't see any packet loss when pinging the same IP's to/from.
Since I don't 100% control the network my gear is on, I need something outside of Asterisk to show the network engineer to convince here and myself that there are network issues.
All I have is the loss that's shown from this command with no real network stats to back it up.
Is there a magic command in CentOS anyone can recommend to diagnose and match up the issues shown in Asterisk using this command?
Moving gear around on the network changes the info Asterisk shows a LOT. For example, if I point traffic to the main physical gateway I get loss to a particular customer's IP (their PBX), if I move it to another place on the network (as a VM) their IP is good and other customers IP's start showing loss using the channelstats info.
Driving me freakin' crazy. It does appear there are network issues causing my troubles but I can't get help if I can't point to some hard and fast issues outside of Asterisk.
The only thing I have right now is collissions showing on one of a few of our pfSense devices but they are virtual running on XenServer, still this would indicate a problem in my opinion.
Thanks in advance for any assistance on this issue. Stepping back from the ledge now LOL

 		 	   		  
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