[asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 but that Ext. does not exist in extensions.conf

[motty cruz]

Thanks Eric, for point to polycom instructions I will give it a try.

Kevin, I am sure called is not originating from our system,

Thanks for your support.

On Tue, Sep 16, 2014 at 9:08 AM, Kevin Larsen <
kevin.larsen at pioneerballoon.com> wrote:

> > Hello,
> > a user outside the office regularly gets a call from ext. 101 but
> > that extension does not exist in my extensions.conf. when the user
> > pickup the phone no one answers. Any Idea how to fix this issue?
> > that user uses Polycom SP 450,
>
> First thing to look at is at the time the user receives the call, do you
> show anything in your Asterisk CLI? I would make sure that the call is
> actually originating from your system and track back from there.
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