[asterisk-users] Asterisk- VoIP Phones ring from Ext. 101 but that Ext. does not exist in extensions.conf

[Kevin Larsen]

> Hello, 
> a user outside the office regularly gets a call from ext. 101 but 
> that extension does not exist in my extensions.conf. when the user 
> pickup the phone no one answers. Any Idea how to fix this issue? 
> that user uses Polycom SP 450, 

First thing to look at is at the time the user receives the call, do you 
show anything in your Asterisk CLI? I would make sure that the call is 
actually originating from your system and track back from there.
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