[asterisk-users] pull a call from a queue

[Ioan Indreias]

You should check ${QUEUE_PRIO} channel variable. Before sending the call to
the queue set this variable for VIP callers, identified by CallerID.

We've made this for several of our customers by querying Elastix
AdressBook, MySQL database or custom CRMs (through HTTP requests).

HTH,
Ioan
www.modulo.ro


On Fri, Jun 13, 2014 at 9:15 PM, Adam Moffett <adamlists at plexicomm.net>
wrote:

> We have a queue monitoring application running so we can see the caller ID
> of callers in a queue.  If we see a VIP in the queue, is there any method
> to force that call to be first in line?  If there's a softphone, or queue
> managing application already written that does this, I'd love to know.
>
>
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