[asterisk-users] Pickup/steal calls

[Richard Mudgett]

On Fri, Dec 19, 2014 at 9:01 AM, Rui Mota <ruimota at gmail.com> wrote:
>
>  Hi. I am replacing a legacy Alcatel PBX for asterisk and now i'm facing a
> request i can't answer yet: I need to replicate the "Call Pickup" function
> from Alcatel, mostly when used by a secretary picking up a call from his
> manager. The pickup function, as i'm already using her is not enough, i
> need the pickedup number to be shown in the secretary phone. Is this
> doable, using pickup or any other way?
>
> The situation is: The manager's phone is ringing. The secretary has a
> module keys with his key blinking. She presses the key to pickup the call,
> and needs to see the original caller id, to know how she should answer the
> phone (internal/external call, other manager calling, a friend, etc)
>

What you are asking about is connected line functionality.  Asterisk has
had this functionality since v1.8.

See
https://wiki.asterisk.org/wiki/display/AST/Manipulating+Party+ID+Information
for more information.

Richard
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