[asterisk-users] Need help understanding CDR

[Leandro Dardini]

Top replying ...

In the CDR you have two fields, "duration" and "billed". "Duration" is
the total time from "Dial" command to end of calls. It is the time the
"Dial" command is running. "Billed" is the time from when the other
party answered and the end of the call.

In your example, duration and billsec will differ for just a second,
the time from the "Call Connected to asterisk" and the "Welcome
greeting starts".

Leandro

2013/3/18 RSCL Mumbai <rscl.mumbai at gmail.com>:
> I am using SIP.
>
> I am still a bit confused about "answered" & billed time.
>
> For example:
> 00:00 -- Call Connected to asterisk
> 00:01 -- welcome greeting starts
> 00:11 -- welcome greeting ends (10 sec wav file)
> 00:12 -- Call enters queue and at the same time rings on first available
> extension
> 00:15 -- Call is answered by an agent
> 01:15 -- Conversation over, Call disconnected -- agents spoke for 60 sec.
>
> In the given schematic what will be the "Answered" time and "billed" time.
>
> Thank you for the help in advance!!
>
>
>
>
>
>
>
>
>
> On Sun, Mar 17, 2013 at 10:06 PM, Asghar Mohammad <asghar144 at gmail.com>
> wrote:
>>
>> "If you have analog FXO ports then the call is considered answered as soon
>> as dialing is completed" not always true if FXO configured properly it
>> should not send back answered as soon as dialed.
>>
>>
>> On Sun, Mar 17, 2013 at 5:29 PM, Eric Wieling <EWieling at nyigc.com> wrote:
>>>
>>> If you have analog FXO ports then the call is considered answered as soon
>>> as dialing is completed.   This does not apply to SIP, PRI, or other
>>> technologies which support far end answer detection.
>>>
>>> -----Original Message-----
>>> From: asterisk-users-bounces at lists.digium.com
>>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of RSCL Mumbai
>>> Sent: Sunday, March 17, 2013 12:15 PM
>>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>> Subject: [asterisk-users] Need help understanding CDR
>>>
>>> Hi,
>>>
>>> Attached is a sample CDR.
>>>
>>> I need some help to understand the "billsec" column.
>>> PS: the time value in billsec & duration is same.
>>>
>>> With reference to the attached log, what does the 10 sec / 6 sec / 2 sec
>>> correspond to:
>>>
>>> (a) Time between call connection to asterisk and disconnection from
>>> asterisk?
>>> (b) Time after welcome greeting and before hangup -- the time the call
>>> rang on the extension?
>>> (c) Or any other scenario
>>>
>>> Thank you in advance.
>>>
>>> Best regards,
>>> Sans
>>>
>>> --
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>>
>>
>>
>> --
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>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
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