[asterisk-users] Hang up phone after declined attended transfer

[Ryan Wagoner]

On Tue, Jan 10, 2012 at 12:02 PM, Carlos Alvarez <carlos at televolve.com>wrote:

> We have a customer who has asked us to change this behavior, but I haven't
> been able to find a way to do it.  Server is Asterisk 1.6 and the phones
> are SPA 303 and 504.
>
> Receptionist gets an outside call, starts an attended transfer
> The office person being called answers by pressing the speaker button
> Declines to take the call
> Receptionist goes back to the original outside call by pressing the line
> button
> The office phone goes to hold instead of hanging up
>
> If the receptionist hangs presses the hookswitch instead of the line
> button, then it does hang up the call to the internal office phone, however
> that phone then goes into reorder tone.
>
> --
> Carlos Alvarez
> TelEvolve
> 602-889-3003
>

When the receptionist presses the hookswitch it should hang up the remote
internal phone. Playing the reorder tone is due to a setting on the SPA
phone. I had to change this for a client that used the SPA phones and I'm
drawing a blank as to which setting.

Ryan
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