[asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?

[Sammy Govind]

I'd definitely go with AMI !

On Sat, Feb 11, 2012 at 6:39 PM, asterisk jobs <asteriskcoding at gmail.com>wrote:

> Thanks for the input but using spool files or AMI or AGI is way different
> from each other and that is what I want to get an input on. I do have hands
> on with all methods like I noted but want to know what the trend is
> now-a-days and what is more robust and proven out of all three.
>
> Best,
>
>
> On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg <dbackeberg at gmail.com>wrote:
>
>> On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs <asteriskcoding at gmail.com>
>> wrote:
>> > Hi everyone,
>> >
>> > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for
>> about
>> > 5000 numbers and then put the call to agents right away and pull up the
>> CRM
>> > based on the number dialed. So, I am going to be doing some PHP+Ajax
>> work. I
>> > am familiar with spool files but I don't like the fact that I can't
>> read the
>> > status of the call in real-time. However, I know that it's the easiest
>> way
>> > to approach the issue.
>>
>> The way to call 5000 numbers is to call one number, really well. Then
>> you put it in a loop. You need to run a lab for long enough that you
>> have the bugs worked out, before you subject real people to problems.
>>
>> With asterisk you can always tell the real-time status of a call, even
>> if you initiate from a call file. Perhaps you would enjoy reading up
>> on Local channels. Some people prefer to initiate calls from AMI. I
>> tried it and didn't like it.
>>
>> But because most of us have been annoyed by an autodialer in our
>> lives, even if we ourselves have made autodialers in the past, this is
>> probably about the limit of the help you're going to get, unless you
>> ask a more specific question that shows you've been trying to learn
>> this hands-on and you've gotten stuck on a particular problem.
>>
>> --
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>
>
> --
> _____________________________________________________________________
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