[asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?

asterisk jobs asteriskcoding at gmail.com
Sat Feb 11 07:39:16 CST 2012


Thanks for the input but using spool files or AMI or AGI is way different
from each other and that is what I want to get an input on. I do have hands
on with all methods like I noted but want to know what the trend is
now-a-days and what is more robust and proven out of all three.

Best,

On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg <dbackeberg at gmail.com>wrote:

> On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs <asteriskcoding at gmail.com>
> wrote:
> > Hi everyone,
> >
> > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for
> about
> > 5000 numbers and then put the call to agents right away and pull up the
> CRM
> > based on the number dialed. So, I am going to be doing some PHP+Ajax
> work. I
> > am familiar with spool files but I don't like the fact that I can't read
> the
> > status of the call in real-time. However, I know that it's the easiest
> way
> > to approach the issue.
>
> The way to call 5000 numbers is to call one number, really well. Then
> you put it in a loop. You need to run a lab for long enough that you
> have the bugs worked out, before you subject real people to problems.
>
> With asterisk you can always tell the real-time status of a call, even
> if you initiate from a call file. Perhaps you would enjoy reading up
> on Local channels. Some people prefer to initiate calls from AMI. I
> tried it and didn't like it.
>
> But because most of us have been annoyed by an autodialer in our
> lives, even if we ourselves have made autodialers in the past, this is
> probably about the limit of the help you're going to get, unless you
> ask a more specific question that shows you've been trying to learn
> this hands-on and you've gotten stuck on a particular problem.
>
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