[asterisk-users] Problem with outbound dialing from remote phone

[Sammy Govind]

Hey,
Can you enable sip trace for that particular sip extension. This sounds
weird that while other INVITES from the phone are reaching but the external
extensions are filtered. If there are no invites for external calls only
then more chances are that the phone is using some dial pattern(phonebook
help) etc like Doug and Eric said.  Sometimes in asterisk console I don't
see anything in logs if the Sip extensions' context don't contain the number
that is being dialled

Do you've access to any phone debugging console?
Sounds like problem is somewhere around "She" :p j/k .

--
Regards,
Sammy.

On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins <arobins at pharmacentra.com>wrote:

> The phone was originally provisioned from an FTP server when it was inside
> our network.  Once in the field, the phone no longer has access to that
> server (it could if I wanted it to).  It boots using the last known config,
> which worked before shipping.  I've been doing it this way for 5+ years.
>  This is the first problem of its kind.    I can get into the phone by
> RDPing to the users laptop over VPN and then accessing the phone web
> interface.  I will try that.
>
> Please remember, I've already tried two phones, both of which worked fine
> at another remote location prior to shipping, having been programmed from
> good config files.  The first one actually worked fine at this remote
> location for a period of time and then suddenly "went bad".
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] On Behalf Of Eric Wieling
> Sent: Friday, October 14, 2011 1:16 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Problem with outbound dialing from remote
> phone
>
> I am assuming you are using a provisioning server.
>
> If the phone is running firmware 3.2 or earlier you can access the phone
> web interface and confirm the dialplan active on the phone is the same as
> what you set in the config file on the server.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] On Behalf Of Adam Robins
> Sent: Friday, October 14, 2011 12:51 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Problem with outbound dialing from remote
> phone
>
> I've already done that.  Both phones worked fine in a different remote
> location just prior to shipping.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] On Behalf Of Doug Lytle
> Sent: Friday, October 14, 2011 12:48 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Problem with outbound dialing from remote
> phone
>
>
> Adam Robins wrote:
> > No change, thanks
>
> Well,
>
> In the long run, it may just be easier to send her out a replacement phone
> and ask for that one back, so you can test in house.
>
> Doug
>
>
> --
>
> Ben Franklin quote:
>
> "Those who would give up Essential Liberty to purchase a little Temporary
> Safety, deserve neither Liberty nor Safety."
>
>
> --
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