[asterisk-users] Asterisk 1.8.7.0- Incorrect information in Queue events-AMI

[Asterisk Man]

Opened the issue: ASTERISK-18707

On 10/12/11, Warren Selby <wcselby at selbytech.com> wrote:
> Just a guess at this point, but I'd say because you had two agents
> registered to the queue, but only one was available?  If you dynamically
> logout the Unavailable agent, it should not show up in the QueueStatus
> response, however if you dynamically log him in then just shut off the
> phone, he'll still be listed as a member even if unavailable.
>
> Apparently, QueueSummary takes the available status into consideration when
> listing the number of logged in agents. You may be able to make a case that
> this behavior is inconsistent, and thus, a bug, but I could see it going
> either way.
>
> If you open a ticket on the issue, respond here with the issue id, I'd like
> to track it.
>
> Thanks,
> --Warren Selby, dCAP
>
> On Oct 11, 2011, at 11:39 PM, Asterisk Man <theasteriskman at gmail.com> wrote:
>
>> Thanks Warren,
>> I have been using X-lite for member and the system from where it is
>> running was down at that time.
>> My concern was, if 'Queuestatus' shows two members as logged in for the
>> Queue then why not 'Queuesummary'?
>>
>> Any other pointer?
>> --AM
>>
>> On Tue, Oct 11, 2011 at 8:34 PM, Warren Selby <wcselby at selbytech.com>
>> wrote:
>> On Tue, Oct 11, 2011 at 12:58 AM, Asterisk Man <theasteriskman at gmail.com>
>> wrote:
>>
>> <snip>
>>
>> Event: QueueMember
>> Queue: 1
>> Name: 3
>> Location: SIP/1111
>> Membership: dynamic
>> Penalty: 2
>> CallsTaken: 0
>> LastCall: 0
>> Status: 5
>> Paused: 0
>>
>> I would first troubleshoot why this Queue Member is showing up as Status:
>> 5 (Unavailable).
>>
>> --
>> Thanks,
>> --Warren Selby, dCAP
>> http://www.SelbyTech.com
>>
>>
>> --
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>
>