[asterisk-users] Realtime queues not playing prompts

[Jonas Kellens]

Hello list,

I'm using realtime queues and noticing that prompts are not played as 
expected.

Database :

announce =
queue_youarenext = queue_youarenext
queue_thereare = queue_thereare
queue_callswaiting = queue_callswaiting
queue_holdtime =
queue_thankyou =
queue_reporthold =
announce_frequency= 10
announce_holdtime =
announce-position = yes
periodic_announce =
periodic_announce_frequency =




The only thing that happens is this :

[Feb 11 12:40:01]     -- Started music on hold, class 'default', on 
SIP/testcorp6-00000000
[Feb 11 12:40:28]     -- Told SIP/testcorp6-00000000 in voipq3 their 
queue position (which was 1)
[Feb 11 12:40:28]     -- <SIP/testcorp6-00000000> Playing 
'queue-thankyou.alaw' (language 'nl')
[Feb 11 12:40:29]     -- Started music on hold, class 'default', on 
SIP/testcorp6-00000000


But I do not hear the position announcement, only the prompt "thank you" 
which I don't want by the way.


Am I missing something in my configuration here ? Prompts like 
"queue_thereare" are not played, but prompts like "queue_thankyou" ARE 
played (which I don't want).
Why ?


Kind regards,

JOnas.
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