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<font face="Helvetica, Arial, sans-serif">Hello list,<br>
<br>
I'm using realtime queues and noticing that prompts are not played as
expected.<br>
<br>
Database :<br>
<br>
announce =<br>
queue_youarenext = queue_youarenext<br>
queue_thereare = queue_thereare<br>
queue_callswaiting = queue_callswaiting<br>
queue_holdtime =<br>
queue_thankyou =<br>
queue_reporthold =<br>
announce_frequency= 10<br>
announce_holdtime =<br>
announce-position = yes<br>
periodic_announce =<br>
periodic_announce_frequency =<br>
<br>
<br>
</font><font face="Helvetica, Arial, sans-serif"><br>
<br>
The only thing that happens is this :<br>
<br>
[Feb 11 12:40:01] -- Started music on hold, class 'default', on
SIP/testcorp6-00000000<br>
[Feb 11 12:40:28] -- Told SIP/testcorp6-00000000 in voipq3 their
queue position (which was 1)<br>
[Feb 11 12:40:28] -- <SIP/testcorp6-00000000> Playing
'queue-thankyou.alaw' (language 'nl')<br>
[Feb 11 12:40:29] -- Started music on hold, class 'default', on
SIP/testcorp6-00000000<br>
<br>
<br>
But I do not hear the position announcement, only the prompt "thank
you" which I don't want by the way.<br>
<br>
<br>
Am I missing something in my configuration here ? Prompts like "queue_thereare"
are not played, but prompts like "queue_thankyou" ARE played (which I
don't want).<br>
Why ?<br>
<br>
<br>
Kind regards,<br>
<br>
JOnas.<br>
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