[asterisk-users] Outgoing agent´s calls

[equis software]

I found this solution...
In every line that Agent want to make an outgoing call, this call is routed
by my softswitch to Asterisk, in dialplan using func_odbc.conf I could know
if there any agent logged in this line because I have this information in my
DB. Then I set accoutncode field from CDR with the agent id.
If there aren´t any agent logged in this line I reject the call.

Thanks!




On Thu, Feb 3, 2011 at 12:02 PM, Danny Nicholas <danny at debsinc.com> wrote:

>  Then DISA (I had it as DASI in OP because I’m working from not so good
> memory) is probably your best bet.  It is a simple built-in feature that
> let’s you get an access code in the dialplan before performing an action
> such as dialing.
>
> Check this link
>
> http://nerdvittles.com/index.php?p=73
>
>
>
>
>  ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *equis software
> *Sent:* Thursday, February 03, 2011 6:14 AM
>
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] Outgoing agent´s calls
>
>
>
> Yes, my agents dial “willy-nilly”...
> I can´t use the ex-girlfriend because, the line numbers that uses the
> agents are diferent. May be agent 1 today use line number 553455 and
> tomorrow 553461...
>
>
>  On Wed, Feb 2, 2011 at 3:51 PM, Danny Nicholas <danny at debsinc.com> wrote:
>   ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *equis software
> *Sent:* Wednesday, February 02, 2011 12:26 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Outgoing agent´s calls
>
>
>
> Hi, is there any way to manage outgoing calls from agents?
>
> Mi agents are answering in pstn lines. I can send agents outgoing calls to
> my Asterisk but I don't know wich agent is making the call...because, may be
> he is unregister...
> Is there any solution?
>
> Thanks
>
>
>
> You could start with DASI and ex-girlfriend logic in your dialplan.  I’m
> assuming now that your agents dial “willy-nilly” (with no restrictions and
> you find out what they did when you read the CDR).
>
>
> --
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