[asterisk-users] Client - registers but unreachable

[Jeff LaCoursiere]

On Wed, 2011-12-28 at 23:16 -0500, Michelle Dupuis wrote:
> I have a softphone I'm trying on a blackberry, that registers on my
> Asterisk, can make outgoing calls, but can't receive calls.
>  
> There is very little traffic with this phone (see debug below - as the
> phone registers), and sip show peers confirms it is "unreachable".
>  
> Any suggestions?  Is this just a dumb client or do I need to tweak an
> asterisk setting?
>  
> Thanks
>  
> pbx*CLI> sip debug peer 230bb
> Unable to get IP address of peer '230bb'
> The 'sip debug' command is deprecated and will be removed in a future
> release. Please use 'sip set debug' instead.
> pbx*CLI> 
>     -- Registered SIP '230bb' at 172.31.254.53 port 9653 expires 1800
> [2011-12-28 23:11:09] NOTICE[9635]: chan_sip.c:15851
> sip_poke_noanswer: Peer '230bb' is now UNREACHABLE!  Last qualify: 0
>  
> pbx*CLI> sip show peers
> Name/username              Host            Dyn Nat ACL Port
> Status               
> 230bb/bob                  172.31.254.53    D          9653
> UNREACHABLE 
> --


172.31.254.53 is an RFC1918 address.  You need to enable NAT on this
client.

j