[asterisk-users] Monitor Command Records separate channales

[Steve Edwards]

Un-top-posting, snarky comments inline...

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> I am trying to record Call, but when the call is done I have one file 
> but the conversation inside it is separate into calls conversation and 
> receiver .... its single file but separate recording, How can I make it 
> mixed together so the conversation will be normal?

(I don't understand. How can you have separate recordings in a single 
file?)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> I installed SOX( it was not installed before). Will that solve my 
> problem? if not what are the parameter for the mixMonitor Command this 
> is how I use Monitor

> exten=6500,2,Monitor(...)

> is Mix Monitor will have the same?

(You want me to guess if installing sox will solve your problem?)

(Too lazy to look up the mixmonitor() command?)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> Asterisk 1.6.2 but sox I don't know but now it is the latest version, my 
> problem is not mixing .... It's the same file but inside that file two 
> seperate records first callers then reciever

(Finally we get some details...)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> Can u plz tell me how , I forgot how to run asterisk cli....

(Lazy or in over his head?)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> My call happens with a queue , there is no full file but there is queue 
> and queue is useless, can u give me unix command to search all log files 
> and print moniter line?

(Don't understand the question and seeing the lazy/unqualified thing 
again.)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> I already searched using grep for the monitor word ... It doesn't exists

(Don't have a lot of confidence in this statement.)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> but i tiried these commands and I didnt find anything about Monitor

> [root at c-24-1-71-68 asterisk]# grep -R 'Monitor' *

> [root at c-24-1-71-68 asterisk]# grep -R 'monitor' *

(Should brush up on grep's command line parameters. I wonder what '*' 
evaluates to. I hope he isn't really logged in as root)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> It got stuck ...

(I wonder what this means. What is he talking about?)

On Wed, 28 Dec 2011, Faraj Khasib wrote:

> I attached log, but there is nothing unusual in it ...all normal ...

(No file attached. Maybe he should read the error message the list manager 
returned. Little confidence in his assessment as 'normal')

Please take a moment to learn list etiquette.

1) Please don't top post.

2) Please don't ask questions you could easily google yourself.

3) Please learn basic Unix commands like 'grep'.

4) Please take the time to form unambiguous questions.

5) Please include sufficient detail so we don't have to keep guessing what 
is going on.

It appears (from your 3rd post) that your problem is that the monitor() 
application is concatenating both 'legs' of the call into a single file -- 
meaning that when you play the single recorded file you hear the entire 
conversation from the "caller's" side and then you hear the entire 
conversation from the "callee's" side. Kind of like:

Callee) Hello?

Callee) Fine, but I really have no clue what I'm doing.

Callee) Never heard of it. Besides all these schmucks on the AU list like 
reading basic questions and spoon-feeding me the answers.

Callee) There's a quota?

Callee) How many questions do I have left?

Callee) Steve?

Callee) Hello?

Callee) Hmmm. I must have a problem with my upstream provider...

Caller) Hey Faraj, how ya doing?

Caller) Sorry to hear that. Have you ever tried Google?

Caller) Hmmm. Have you burned through your newbie question quota yet?

Caller) Yep. It's not set in stone, but if you keep at it without showing 
you're putting in any effort, everybody will figure you out and ignore 
you.

Instead of:

Callee) Hello?

Caller) Hey Faraj, how ya doing?

Callee) Fine, but I really have no clue what I'm doing.

Caller) Sorry to hear that. Have you ever tried Google?

Callee) Never heard of it. Besides all these schmucks on the AU list like 
reading basic questions and spoon-feeding me the answers.

Caller) Hmmm. Have you burned through your newbie question quota yet?

Callee) There's a quota?

Caller) Yep. It's not set in stone, but if you keep at it without showing 
you're putting in any effort, everybody will figure you out and ignore 
you.

Callee) How many questions do I have left?

Callee) Steve?

Callee) Hello?

Callee) Hmmm. I must have a problem with my upstream provider...

This would be a novel problem since in over 8 years of reading this list 
I've never seen anybody else report it.

Does this happen with all calls or only calls that are queued to an agent?

Are you fiddling with MONITOR_EXEC or MONITOR_EXEC_ARGS?

Can you post a link to a sample recorded file along with the console log 
for the call?

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000