[asterisk-users] Simple Generic IVR to get us up an running Quick

Nick Khamis symack at gmail.com
Tue Dec 6 08:33:50 CST 2011


What I would like to know is. How could you have possibly known I have
a 90 year old aunt?!?!

Sorry for the Noise!

Merry Christmas/Happy Holidays,

Nick.

On Tue, Dec 6, 2011 at 9:29 AM, Danny Nicholas <danny at debsinc.com> wrote:
> There are some "Allison Smith Speaks" blogs out there with good IVR hints.
> Some hints from my experience
> 1.  The recommended volume adjustment for asterisk is -3 DB (that's -3 if
> you look at the wav in Audaciity).   This will vary depending on your flavor
> of Asterisk and your input (SIP/DAHDI/etc).
> 2.  Use a metronome - regular speech has a large variance in tempo.  If you
> say "leave your message after the tone" normally you are more likely to get
> Nick's 90 year old aunt than "leave-your-message-after-the-tone".
> 3.  If you aren't going to buy a high quality microphone and software,
> you're just as well off recording using the normal record function.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Nick Khamis
> Sent: Tuesday, December 06, 2011 8:22 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Simple Generic IVR to get us up an running
> Quick
>
> That's too funny!!!!! What are some tricks to make it sound professional.
> What I mean is, what are some of the typcial things people do to the
> recording, to make it sound kind-of robotic? I have no idea how to explain
> it. Maybe those of you that have done ivr recordings for corporations could
> share what tools and tricks you use to get that "professional" look?
>
> Thanks in Advance,
>
> Nick.
>
>
> On Tue, Dec 6, 2011 at 5:07 AM, Hans Witvliet <asterisk at a-domani.nl> wrote:
>> On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote:
>>> Hello Everyone,
>>>
>>> Are there any descent generic IVR recordings, that we can use to
>>> quickly get our PBX up and running? It will obviously not include the
>>> company name.
>>
>> It's easy enough to make your own recordings.
>> Word of caution though.
>>
>> It might be advisable to ask somebody outside the company to record
>> the phrases, Wonder why?
>>
>> At home i did it my self, and i still hear people stating that they
>> have been talking at me, totaly unaware that it was just the voicemail
>> anouncements. Peope just hear a voice, but seldom listen.
>>
>> And not just 90-old aunts,
>> But people from helpdesks and even CEO's.
>>
>> Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt
>> the IVR's accordingly  >;=)
>>
>> hw
>>
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