[asterisk-users] Trouble with *8 Pickup

[Ishfaq Malik]

On Thu, 2011-08-11 at 16:38 +0100, Paul Hayes wrote:
> > 2011/8/11 Ishfaq Malik <ish at pack-net.co.uk <mailto:ish at pack-net.co.uk>>
> >
> >     On Thu, 2011-08-11 at 14:47 +0100, --[ UxBoD ]-- wrote:
> >      > Ah, now this is interesting as one of our clients had the same
> >     problem the other day; in our case when they performed the *8 they
> >     got an extension unavailable from a completely different dialplan!
> >     This was on Asterisk 1.6 though with Snom phones.
> >
> >     In the case of this server I was looking at, the only time this error
> >     occurred was when the pickup request happened in the same second as a
> >     dialplan step change so by the time the pick up of the channel was
> >     attempted, it no longer existed.
> >     --
> >     Ishfaq Malik
> >     Software Developer
> >     PackNet Ltd
> >
> >     Office:   0161 660 3062
> >
> 
> It's not just a snom/asterisk thing.  I can replicate this with various 
> phones and Asterisk 1.8.5.  In fact with some phones the symptoms seemed 
> worse where the phone *8 had been dialled on didn't hang up but thought 
> it was on a call (while the caller had gone through to whatever the next 
> dial plan priority was, a Queue in my test case).
> 
> It makes perfect sense to me that a pickup should fail if your Dial has 
> finished and * is stepping onto the next priority but a nicer Warning 
> such as "Trying to pickup a non-existent channel" would be better.
> 
> My test code was simply this:
> 
> exten => 123321,1,Dial(SIP/5502,5)
>    same => n,Answer
>    same => n,Wait(1)
>    same => n,Queue(booking,thHr)
> 
> If you time the *8 just right so it is being handled during the end of 
> the Dial then I got:
> 
> [Aug 11 16:26:18] ERROR[18458]: astobj2.c:110 INTERNAL_OBJ: user_data is 
> NULL
> [Aug 11 16:26:18] ERROR[18458]: astobj2.c:110 INTERNAL_OBJ: user_data is 
> NULL
> [Aug 11 16:26:18] WARNING[18458]: chan_sip.c:6429 sip_fixup: No SIP 
> tech_pvt! Fixup of SIP/5501-000001da failed.
> [Aug 11 16:26:18] WARNING[18458]: channel.c:6462 ast_do_masquerade: 
> Fixup failed on channel SIP/5501-000001da<MASQ>, strange things may happen.
> 
> 
> cheers,
> Paul.
> 

Have you seen it in any other versions of 1.8 or is it something that
has happened in the latest release?
-- 
Ishfaq Malik
Software Developer
PackNet Ltd

Office:   0161 660 3062