[asterisk-users] pickupgroup

[Ishfaq Malik]

On Thu, 2011-08-04 at 11:20 -0400, Dan Journo wrote:
> Hi, 
> 
>  
> 
> Using 1.4, I see that pickupgroup can only be between 1 and 63.  
> 
> We run a hosted PBX service and need to give our client access to the
> call pickup feature. 
> 
> I thought that I could simply use the client's ID number for the
> pickupgroup number. 
> 
> The client's ID number is generated by our CRM software and is unique
> for each client.
> 
> That way, I can ensure clients can only pick up calls from extensions
> on their account. 
> 
> However, since pickupgroup can only be between 1 and 63, this causes a
> problem. 
> 
> I was wondering what people have done to get around this. 
> 
> Any feedback is greatly appreciated. 
> 
> Many thanks
> 
> Dan 
> 

> 
Just want to say I'm totally with Dan on this one, we run a hosted
service and the limit on pickup groups will be getting problematic soon.

I know one can use Pickup application within a dialplan but in an office
with lots of phones, it can be hard to discern which extension it is
that is ringing...

-- 
Ishfaq Malik
Software Developer
PackNet Ltd

Office:   0161 660 3062