[asterisk-users] FFA (Fax For Asterisk) tif file (size) problem

[Michael]

Hi,

We played around with the different parameters of the tif files and 
found that the issue was with the resolution.

Most files generated on the PC have a 200x200 resolution, but it seems 
that FFA only accepts 204x196 resolution.

Right now, we added a process to change the file resolution using 
ImageMagick, but it would make sense to allow also 200x200.

Michael

-------- Original Message  --------
Subject: Re: [asterisk-users] FFA (Fax For Asterisk) tif file (size) problem
From: Mark Deneen <mdeneen at gmail.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion 
<asterisk-users at lists.digium.com>
Date: Friday, 19 November, 2010 17:19:48

> On Fri, Nov 19, 2010 at 9:42 AM, Michael<voip.question at gmail.com>  wrote:
>> Hello,
>>
>> We succeed to send faxes using FFA, when the files are converted to tif
>> from PDF using gs, but it doesn't work with tif files we copy/upload
>> directly from our PCs.
>>
>> We saw in the manual that the size is important, since we got the error
>> "FAX handle 0: failed to queue document 'filename.tif'", so we set it to
>> 1680x2285, but it's still rejected.
>>
>> Is there a way to debug this further and fix it? We often have tif
>> source files that we prefer to send, without converting to pdf and back
>> to tif.
>>
>> Thank you in advance,
>>
>> Michael
>>
>
> I don't know if this is the case or not, but check for differences
> between the two tiff files.  I wonder if one is compressed and the
> other is not?
>
> -M
>