[asterisk-users] FFA (Fax For Asterisk) tif file (size) problem

[Mark Deneen]

On Fri, Nov 19, 2010 at 9:42 AM, Michael <voip.question at gmail.com> wrote:
> Hello,
>
> We succeed to send faxes using FFA, when the files are converted to tif
> from PDF using gs, but it doesn't work with tif files we copy/upload
> directly from our PCs.
>
> We saw in the manual that the size is important, since we got the error
> "FAX handle 0: failed to queue document 'filename.tif'", so we set it to
> 1680x2285, but it's still rejected.
>
> Is there a way to debug this further and fix it? We often have tif
> source files that we prefer to send, without converting to pdf and back
> to tif.
>
> Thank you in advance,
>
> Michael
>

I don't know if this is the case or not, but check for differences
between the two tiff files.  I wonder if one is compressed and the
other is not?

-M