[asterisk-users] Asterisk 1.8 -- queue not recognizing that agent is busy

[Warren Selby]

On Wed, Nov 10, 2010 at 1:36 PM, Carlos Chavez <cursor at telecomabmex.com>wrote:

> On Wed, 2010-11-10 at 11:09 -0800, Todd Fulton wrote:
> > Hi All,
> >
> > I've got a realtime queue in place (strategy is "wrandom"), and have
> > added a member dynamically via "queue add member ".  My agent shows in
> > the queue, but when he gets the call is not recognized as "In Use".
> > Here is the output from "queue show" prior to the call:
>

Did you define a "state interface" in your AddQueueMember command?

-- 
Thanks,
--Warren Selby, dCAP
http://www.selbytech.com
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