[asterisk-users] Asterisk core dumping on SendFax with FFA

Ben Dinnerville ben at voicelogic.com.au
Wed May 12 20:53:51 CDT 2010


Well, I have managed to get my hands on a copy of 1.2.1 rc1 FFA which 
seems to have fixed the core dumping issue but does not appear to have 
fixed the issue that was causing the core dump.

We are still getting an issue with a particular file which I have tried 
multiple different ways to create to no avail. The tiff file is created 
with ghostscript from a pdf as per the guidlines but every time we try 
and fax it we get the following:

[May 13 11:28:09] DEBUG[26959] res_fax_digium.c: FAX handle 0: created 
document queue
[May 13 11:28:09] ERROR[26959] res_fax_digium.c: FAX handle 0: failed to 
queue document '/var/spool/asterisk/fax/campaign_70.tif'
[May 13 11:28:09] DEBUG[26959] res_fax_digium.c: FAX handle 0: freeing 
document queue.
[May 13 11:28:09] DEBUG[26959] res_fax_digium.c: FAX handle 0: closing
[May 13 11:28:09] ERROR[26959] res_fax.c: channel 
'SIP/teleblast-sbc01-00000001' FAX session '1' failure, reason: 'failed 
to start F
AX session'

and the call terminates.

tiffinfo for the file shows:

TIFF Directory at offset 0x2aae0 (174816)
   Subfile Type: multi-page document (2 = 0x2)
   Image Width: 1767 Image Length: 2369
   Resolution: 204, 196 pixels/inch
   Bits/Sample: 1
   Compression Scheme: CCITT Group 4
   Photometric Interpretation: min-is-white
   FillOrder: msb-to-lsb
   Orientation: row 0 top, col 0 lhs
   Samples/Pixel: 1
   Rows/Strip: 2369
   Planar Configuration: single image plane
   Page Number: 0-0
   Software: GPL Ghostscript 8.70
   DateTime: 2010:05:12 23:20:00
   Group 4 Options: (0 = 0x0)
TIFF Directory at offset 0x57172 (356722)
   Subfile Type: multi-page document (2 = 0x2)
   Image Width: 1767 Image Length: 2369
   Resolution: 204, 196 pixels/inch
   Bits/Sample: 1
   Compression Scheme: CCITT Group 4
   Photometric Interpretation: min-is-white
   FillOrder: msb-to-lsb
   Orientation: row 0 top, col 0 lhs
   Samples/Pixel: 1
   Rows/Strip: 2369
   Planar Configuration: single image plane
   Page Number: 1-0
   Software: GPL Ghostscript 8.70
   DateTime: 2010:05:12 23:20:11
   Group 4 Options: (0 = 0x0)


And the file is 357026 bytes in size. Can anyone see anything wrong with 
the tiff info or does anyone know of any issues with multiple pages or 
file size with fax for asterisk? Unfortunately I cannot seem to find any 
more information as to why the document couldn't be queued.

Cheers,

Ben




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