[asterisk-users] Asterisk core dumping on SendFax with FFA

[Kevin P. Fleming]

On 05/12/2010 08:12 AM, Ben Dinnerville wrote:

> [May 12 22:47:15] ERROR[22725]: res_fax_digium.c:2114 dgm_fax_start: FAX 
> handle 0: failed to queue document '/var/spool/asterisk/fax/campaign_70.tif'
> [May 12 22:47:15] ERROR[22725]: res_fax.c:834 generic_fax_exec: channel 
> 'SIP/vltb-sbc01-00000000' FAX session '0' failure, reason: 'failed to 
> start FAX session'

This is a known bug, that is fixed in the FFA 1.2.1 release which is in
testing right now; if you contact Digium Support, they should be able to
get you a copy of it.

> The issue seems to be with the error - "failed to queue document 
> '/var/spool/asterisk/fax/campaign_70.tif'" However I can confirm that a) 
> the file exists, b) it is worl readable and c) is created from a pdf 
> with ghostscipt in the recommended fashion - gs -q -dNOPAUSE -dBATCH 
> -sDEVICE=tiffg4 -sPAPERSIZE=a4 -sColorMode=mono 
> -sOutputFile=campaign_70.tif combo2010.pdf

It would be helpful if you could provide that file to the support
technician so it can be investigated.

> Anyone else having core dump issues or fax failure issues with 1.2.0? 
> This one has kept me up for 2 days now - if I had any hair i would be 
> pulling it out now.

Like I said, it's a known problem, and the fix should be out within a
day or two. It was reported to us about a week ago, so if you had
contacted the support department, it's likely they would have been able
to shortcut your hair-pulling experience :-)

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kfleming at digium.com
Check us out at www.digium.com & www.asterisk.org