[asterisk-users] Followme broken
Sean Brady
sbrady at gtfservices.com
Sun Mar 7 17:45:56 CST 2010
> ----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:
> > ----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:
> >
> > > Hi,
> > >
> > > we are running Asterisk 1.6.1.14 and have a issue that when we use
> > > followme the call is correctly placed to the mobile phone, the
> > mobile
> > > rings, but when answered we do not hear the normal followme
> > > introduction message. If we press 1 to accept there is just
> > silence.
> > > Has anybody else seen this issue before ?
> > >
> > Ran a tcpdump against the session this morning and all SIP packets
> > look fine. If I phone the mobile without using followme, so go
> > direct, all is okay. Any ideas please ?
> >
> Ran a full trace against the issue and I see that SIP is established between the PBX and the mobile phone, but at that >point no RTP packets are sent. We are using NAT but the firewall takes care of that and the session state. I have >checked all the SIP packets and both the header and payload contains our public IP.
>--
>Thanks, Phil
I am seeing the exact same behavior on 1.6.2.5. Could this have anything to do with issue #16816? I'm no developer here, the reason that I think it might be related is that both apps depend on the second leg of the call to be answered, and it appears that for some reason the apps don't think that the answer has occurred.
Please let me know what you would like to see from debugging, messages, etc. if you need more information.
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