[asterisk-users] Fwd: [INSTALL #RKZ-745226]: Digium Support Survey, Partial Faxes

[Steve Totaro]

The last time Digium gets a dime from me.

---------- Forwarded message ----------
From: Steve Totaro <stotaro at totarotechnologies.com>
Date: Fri, Jun 11, 2010 at 3:44 PM
Subject: Re: [INSTALL #RKZ-745226]: Digium Support Survey, Partial Faxes
To: support at digium.com


Lets start with the stats first, this should be an easy one.  The numbers
below are from just today.  How does it make sense?  How can I create a
report to give to the CTO without making up numbers?

Connected to Asterisk 1.6.2.6 currently running on voipgw01 (pid = 2735)
Verbosity is at least 3
voipgw01*CLI> fax show stats
voipgw01*CLI>
FAX Statistics:
---------------

Current Sessions     : 1
Transmit Attempts    : 0
Receive Attempts     : 25
Completed FAXes      : 24
Failed FAXes         : 5
voipgw01*CLI>
Digium G.711
Licensed Channels    : 4
Max Concurrent       : 0
Success              : 0
Switched to T.38     : 0
Canceled             : 0
No FAX               : 0
Partial              : 0
Negotiation Failed   : 0
Train Failure        : 0
Protocol Error       : 0
IO Partial           : 0
IO Fail              : 0

Digium T.38
Licensed Channels    : 4
Max Concurrent       : 3
Success              : 16
Canceled             : 0
No FAX               : 0
Partial              : 2
Negotiation Failed   : 0
Train Failure        : 2
Protocol Error       : 4
IO Partial           : 0
IO Fail              : 0

Thanks,
Steve T



On Fri, Jun 11, 2010 at 2:54 PM, Digium Install Support
<support at digium.com>wrote:

>
>
> Hello,
>
>
> I would be glad to continue troubleshooting this issue with you. Could you
> please provide the fax debug output for a failed, and a successful fax?
>
>
>
> Regards,
>
> Derek Peloquin
> Digium, Inc. | Support Technician 2
> dCAP – Digium Certified Asterisk Professional
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
> support: +1 256-428-6161
> local: +1 256-428-6000
> toll free: +1 877-DIGIUM1 (344-4861)
> fax: +1 256-864-0464
> Check us out at: www.digium.com & www.asterisk.org
>
> Ticket Details
> ===================
> Ticket ID: RKZ-745226
>
>
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