The last time Digium gets a dime from me. <br><br><div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Steve Totaro</b> <span dir="ltr"><<a href="mailto:stotaro@totarotechnologies.com">stotaro@totarotechnologies.com</a>></span><br>
Date: Fri, Jun 11, 2010 at 3:44 PM<br>Subject: Re: [INSTALL #RKZ-745226]: Digium Support Survey, Partial Faxes<br>To: <a href="mailto:support@digium.com">support@digium.com</a><br><br><br>Lets start with the stats first, this should be an easy one. The numbers below are from just today. How does it make sense? How can I create a report to give to the CTO without making up numbers?<br>
<br>Connected to Asterisk 1.6.2.6 currently running on voipgw01 (pid = 2735)<br>
Verbosity is at least 3<br>voipgw01*CLI> fax show stats<br>voipgw01*CLI><br>FAX Statistics:<br>---------------<br><br>Current Sessions : 1<br>Transmit Attempts : 0<br>Receive Attempts : 25<br>Completed FAXes : 24<br>
Failed FAXes : 5<br>voipgw01*CLI><br>Digium G.711<br>Licensed Channels : 4<br>Max Concurrent : 0<br>Success : 0<br>Switched to T.38 : 0<br>Canceled : 0<br>No FAX : 0<br>
Partial : 0<br>Negotiation Failed : 0<br>Train Failure : 0<br>Protocol Error : 0<br>IO Partial : 0<br>IO Fail : 0<br><br>Digium T.38<br>Licensed Channels : 4<br>Max Concurrent : 3<br>
Success : 16<br>Canceled : 0<br>No FAX : 0<br>Partial : 2<br>Negotiation Failed : 0<br>Train Failure : 2<br>Protocol Error : 4<br>IO Partial : 0<br>
IO Fail : 0<br><br>Thanks,<br>Steve T<div><div></div><div class="h5"><br><br><br><div class="gmail_quote">On Fri, Jun 11, 2010 at 2:54 PM, Digium Install Support <span dir="ltr"><<a href="mailto:support@digium.com" target="_blank">support@digium.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><br>
<br>
Hello,<br>
<br>
<br>
I would be glad to continue troubleshooting this issue with you. Could you please provide the fax debug output for a failed, and a successful fax?<br>
<br>
<br>
<br>
Regards,<br>
<br>
Derek Peloquin<br>
Digium, Inc. | Support Technician 2<br>
dCAP – Digium Certified Asterisk Professional<br>
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA<br>
support: +1 256-428-6161<br>
local: +1 256-428-6000<br>
toll free: +1 877-DIGIUM1 (344-4861)<br>
fax: +1 256-864-0464<br>
Check us out at: <a href="http://www.digium.com" target="_blank">www.digium.com</a> & <a href="http://www.asterisk.org" target="_blank">www.asterisk.org</a><br>
<br>
Ticket Details<br>
===================<br>
Ticket ID: RKZ-745226<br>
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</blockquote></div><br>
</div></div></div><br>