[asterisk-users] Realtime Queue not work in 1.6.2.1

[Zhang Shukun]

2010/1/28 Håkon Nessjøen <haakon at avelia.no>:
> All your agents have paused=1. They will not receive calls while they are
> paused.

Solved.... Thanks very much!

>
> Håkon
>
> On Thu, Jan 28, 2010 at 3:23 AM, Zhang Shukun <bitzsk at gmail.com> wrote:
>>
>> 2010/1/28 Carlos Chavez <cursor at telecomabmex.com>:
>> > On Wed, 2010-01-27 at 10:27 +0800, Zhang Shukun wrote:
>> >> hi,all
>> >>
>> >> i have just upgrade from 1.4.28 to 1.6.2.1. all works fine now except
>> >> realtime queue.
>> >>
>> >> it seems queue_table works fine, but queue_member_queue not work, the
>> >> two tables works fine when in 1.4.28.
>> >>
>> >> is that something changed related to realtime queue configuration?
>> >>
>> >> more detail about two table definition and data stored in , please see:
>> >>
>> >> http://pastebin.com/m33f9539e
>> >>
>> >> the extconfig.conf file, please see:
>> >>
>> >> http://pastebin.com/m2008ced1
>> >>
>> >> and the res_mysql.conf file:
>> >>
>> >> http://pastebin.com/m27d3fdc5
>> >>
>> >> Could you tell me what's wrong with me ?
>> >>
>> >> Thanks!
>> >
>> >        How do your agents log into the system?
>>
>> Thanks! i don't want to use agents member to login to system. i just
>> want to set static SIP peers in the queue
>>
>> and they all can work according to the strategy when have call to the
>> queue.just like follows:
>>
>> mysql> select * from queue_table;
>> +--------------+---------------+-------------+
>> | name         | beginworktime | endworktime |
>> +--------------+---------------+-------------+
>> | 950401234561 | 09:30:00      | 17:30:00    |
>> +--------------+---------------+-------------+
>> 3 rows in set (0.00 sec)
>>
>> mysql> select * from queue_member_table;
>>
>> +----------+----------------+--------------+-----------+---------+--------+
>> | uniqueid | membername     | queue_name   | interface | penalty | paused
>> |
>>
>> +----------+----------------+--------------+-----------+---------+--------+
>> |       18 | Zhang Shukun   | 950401234561 | SIP/1001  |       0 |      1
>> |
>> |       19 | Li Aiwei       | 950401234561 | SIP/1002  |       0 |      1
>> |
>> |       20 | Zhang Jianming | 950401234561 | SIP/1003  |       0 |      1
>> |
>>
>> +----------+----------------+--------------+-----------+---------+--------+
>> 3 rows in set (0.00 sec)
>>
>> in above two table. queue:950401234561  have three queue members:
>> SIP/1001 ,  SIP/1002 , SIP/1003
>>
>> when Queue(950401234561) app is invoked, all three queue members will
>> ring at the same time by default strategy(ringall).
>>
>> my problem now use asterisk 1.6.2.1 is :
>>
>> when Queue(950401234561) app is running, i can here music on hold, but
>> none of my sip phones(SIP/1001 ,  SIP/1002 , SIP/1003) will ring, is
>> that in asterisk 1.6.2.1, it's not support static realtime queue
>> member any more?
>>
>> > If you were using
>> > agentcallbacklogin that was deprecated and does not exist in version 1.6
>> > of Asterisk.  The queue_member_table was used by agentcallbacklogin or
>> > the agentlogin commands.  With Asterisk 1.6 you are supposed to be using
>> > dynamic agents so there is no purpose for that table.
>> >
>> >        That is what may be wrong with Asterisk.  What is wrong with you
>> > is a
>> > very different question ;)
>> >
>> > --
>> > Telecomunicaciones Abiertas de México S.A. de C.V.
>> > Carlos Chávez Prats
>> > Director de Tecnología
>> > +52-55-91169161 ext 2001
>> >
>> > --
>> > _____________________________________________________________________
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>>
>>
>>
>> --
>> Best regards,
>> Sucan
>>
>> --
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>
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-- 
Best regards,
Sucan