[asterisk-users] Realtime Queue not work in 1.6.2.1

[Håkon Nessjøen]

All your agents have paused=1. They will not receive calls while they are
paused.

Håkon

On Thu, Jan 28, 2010 at 3:23 AM, Zhang Shukun <bitzsk at gmail.com> wrote:

> 2010/1/28 Carlos Chavez <cursor at telecomabmex.com>:
> > On Wed, 2010-01-27 at 10:27 +0800, Zhang Shukun wrote:
> >> hi,all
> >>
> >> i have just upgrade from 1.4.28 to 1.6.2.1. all works fine now except
> >> realtime queue.
> >>
> >> it seems queue_table works fine, but queue_member_queue not work, the
> >> two tables works fine when in 1.4.28.
> >>
> >> is that something changed related to realtime queue configuration?
> >>
> >> more detail about two table definition and data stored in , please see:
> >>
> >> http://pastebin.com/m33f9539e
> >>
> >> the extconfig.conf file, please see:
> >>
> >> http://pastebin.com/m2008ced1
> >>
> >> and the res_mysql.conf file:
> >>
> >> http://pastebin.com/m27d3fdc5
> >>
> >> Could you tell me what's wrong with me ?
> >>
> >> Thanks!
> >
> >        How do your agents log into the system?
>
> Thanks! i don't want to use agents member to login to system. i just
> want to set static SIP peers in the queue
>
> and they all can work according to the strategy when have call to the
> queue.just like follows:
>
> mysql> select * from queue_table;
> +--------------+---------------+-------------+
> | name         | beginworktime | endworktime |
> +--------------+---------------+-------------+
> | 950401234561 | 09:30:00      | 17:30:00    |
> +--------------+---------------+-------------+
> 3 rows in set (0.00 sec)
>
> mysql> select * from queue_member_table;
> +----------+----------------+--------------+-----------+---------+--------+
> | uniqueid | membername     | queue_name   | interface | penalty | paused |
> +----------+----------------+--------------+-----------+---------+--------+
> |       18 | Zhang Shukun   | 950401234561 | SIP/1001  |       0 |      1 |
> |       19 | Li Aiwei       | 950401234561 | SIP/1002  |       0 |      1 |
> |       20 | Zhang Jianming | 950401234561 | SIP/1003  |       0 |      1 |
> +----------+----------------+--------------+-----------+---------+--------+
> 3 rows in set (0.00 sec)
>
> in above two table. queue:950401234561  have three queue members:
> SIP/1001 ,  SIP/1002 , SIP/1003
>
> when Queue(950401234561) app is invoked, all three queue members will
> ring at the same time by default strategy(ringall).
>
> my problem now use asterisk 1.6.2.1 is :
>
> when Queue(950401234561) app is running, i can here music on hold, but
> none of my sip phones(SIP/1001 ,  SIP/1002 , SIP/1003) will ring, is
> that in asterisk 1.6.2.1, it's not support static realtime queue
> member any more?
>
> > If you were using
> > agentcallbacklogin that was deprecated and does not exist in version 1.6
> > of Asterisk.  The queue_member_table was used by agentcallbacklogin or
> > the agentlogin commands.  With Asterisk 1.6 you are supposed to be using
> > dynamic agents so there is no purpose for that table.
> >
> >        That is what may be wrong with Asterisk.  What is wrong with you
> is a
> > very different question ;)
> >
> > --
> > Telecomunicaciones Abiertas de México S.A. de C.V.
> > Carlos Chávez Prats
> > Director de Tecnología
> > +52-55-91169161 ext 2001
> >
> > --
> > _____________________________________________________________________
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> >
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>
>
>
> --
> Best regards,
> Sucan
>
> --
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