[asterisk-users] is roundrobin and rrmemory the same meaning?

[Zhang Shukun]

2010/1/12 Lenz Emilitri <lenz.loway at gmail.com>:
> You can list phones directly as static members of the queue.

i know i can configure the queue.conf and agents.conf to add queue
name and queue members by hand.

Could i use functions to create queue name and add queue members dynamiclly.

because i want to create a call center use asterisk, which users can
register their own call number on the web site.

also they can add several service phone numbers along with a fix
extension (like:1), the phone numbers are customer

service number, when it's customer dial the "call number" and press
extension 1, one member should answer the caller.

so, when configured on the web. like:

extension 1:    12345, 12346,12347,12348,12349

when finished the data above should stored in the database, when user
call in and press 1.

i should create a queue and add 12345, 12346,12347,12348,12349 to the queue.

is this possible?

>  this is generally sub.optimal because if. e.g. an agent of yours is home sick, her
> phone will be ringing and you'll be wasting caller time. Also by tracking
> logins and logoffs you can measure agent productivity, and this is pretty
> useful in most environments.
because all the phones are office phone, if one phone can't response
as on people there , with 15 secs timeout,

it will select another phone in the queue according the strategy. so
it doesn't matter.
> l.
>
>
> 2010/1/12 Zhang Shukun <bitzsk at gmail.com>
>>
>> Thank you! it's very helpful.
>>
>> now i have another question:
>>
>> in asterisk, each agent should login first and then can response to
>> the caller. but i don't want to the login action.
>>
>> i need agent shold response directly without login first. how should i do
>> ?
>>
>> can users in sip.conf to be agents? so it can login  persistently on a
>> phone.
>
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> Loway - home of QueueMetrics - http://queuemetrics.com
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-- 
Best regards,
Sucan