[asterisk-users] is roundrobin and rrmemory the same meaning?
Lenz Emilitri
lenz.loway at gmail.com
Tue Jan 12 09:49:06 CST 2010
You can list phones directly as static members of the queue. this is
generally sub.optimal because if. e.g. an agent of yours is home sick, her
phone will be ringing and you'll be wasting caller time. Also by tracking
logins and logoffs you can measure agent productivity, and this is pretty
useful in most environments.
l.
2010/1/12 Zhang Shukun <bitzsk at gmail.com>
> Thank you! it's very helpful.
>
> now i have another question:
>
> in asterisk, each agent should login first and then can response to
> the caller. but i don't want to the login action.
>
> i need agent shold response directly without login first. how should i do ?
>
> can users in sip.conf to be agents? so it can login persistently on a
> phone.
>
--
Loway - home of QueueMetrics - http://queuemetrics.com
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