[asterisk-users] Pass DTMF to IVR gateway through SIP phone conferencing.
Asterisk Man
theasteriskman at gmail.com
Mon Dec 20 11:56:24 UTC 2010
Will someone help/direct me find a way to implement this?
Or you can suggest some other method.
On Fri, Dec 17, 2010 at 12:44 PM, Asterisk Man <theasteriskman at gmail.com>wrote:
> Hi friends,
>
> I want to implement following scenario using Asterisk. Please suggest me
> whether it is possible or
>
> not.
>
> This is bit off Asterisk and more on SIP side.
>
> An Asterisk box with one Station(SIP channel) and PRI.
>
> Agent dials a PSTN number of customer from station through Asterisk PRI.
> Agent gets connected with
>
> customer. Agent puts customer on hold. Agent dials another PSTN number
> which is of IVR gateway.
>
> Agent now makes conference(Station facility) with customer and IVR
> gateway. Gateway plays an IVR
>
> asking customer to enter his customer id number.
>
> My question is, will DTMF get forwarded to IVR gateway?
>
> I am asked to implement this and not having PRI for the moment in my
> Asterisk box.
>
> Thanking you in advance.
>
> -AsteriskMan
>
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