[asterisk-users] Pass DTMF to IVR gateway through SIP phone conferencing.
Asterisk Man
theasteriskman at gmail.com
Fri Dec 17 07:14:50 UTC 2010
Hi friends,
I want to implement following scenario using Asterisk. Please suggest me
whether it is possible or
not.
This is bit off Asterisk and more on SIP side.
An Asterisk box with one Station(SIP channel) and PRI.
Agent dials a PSTN number of customer from station through Asterisk PRI.
Agent gets connected with
customer. Agent puts customer on hold. Agent dials another PSTN number which
is of IVR gateway.
Agent now makes conference(Station facility) with customer and IVR gateway.
Gateway plays an IVR
asking customer to enter his customer id number.
My question is, will DTMF get forwarded to IVR gateway?
I am asked to implement this and not having PRI for the moment in my
Asterisk box.
Thanking you in advance.
-AsteriskMan
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