[asterisk-users] Recording music in Queue

[Danny Nicholas]

Instead of "putting them on hold", transfer them to a "recorded muted
conference";  the agent would "pick them up" by joining and un-muting the
conference.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jason Walker
Sent: Friday, April 16, 2010 9:00 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Recording music in Queue

 

I know that this is a "feature"  but I would like to have the hold music
recorded while a person is on hold.  So I know the agent put them on hold
and not just muted.

I have

monitor-join=yes

monitor-format=wav

in my queues.conf

 

any ideas?

 

Per

http://www.asteriskguru.com/tutorials/queues_conf.html

"The best part is no recording will be initiated while the people are
listening to music on hold"

 

Jason

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