[asterisk-users] Music On Hold

[John A. Sullivan III]

I'm afraid I can't be much help as I am both a newbie and it works just
fine for me on 1.6.1.6.  Of course, mine was a fresh installation.

Is there anything in the logs to give you a clue? You see the wav files
but do you see the files encoded for the codecs you are using? I think
Asterisk will transcode on the fly but I'm not sure.  Sorry - John

On Wed, 2009-09-30 at 11:52 +0300, Cyprus VoIP wrote:
> Hello,
> 
> We posted the question below yesterday, but got no answer from the 
> community.
> 
> When we checked the same behavior with Asterisk 1.2, we got the "Started 
> music on hold, class..." message on the console, but in 1.6, we get 
> absolutely nothing.
> 
> I tried to unload and reload the moh module and everything seems normal, 
> but Asterisk still doesn't respond in the console to the HOLD action, 
> represented by the INVITE message. the call itself is being placed on 
> hold and can be retrieved, but the audio file is not played and the held 
> party hears only a silence.
> 
> If anyone knows how to debug/fix it, your help would be HIGHLY 
> appreciated. We're really stuck.
> 
> Thank you all in advance.
> 
> -------- Original Message  --------
> Subject: Music On Hold
> From: Cyprus VoIP <voipcy at gmail.com>
> To: Asterisk Users Mailing List - Non-Commercial Discussion 
> <asterisk-users at lists.digium.com>
> Date: Tuesday, 29 September, 2009 14:31:28
> 
> > Hello,
> > 
> > We need help in debugging Music On Hold on our Asterisk 1.6.1.6
> > 
> >  From the SIP debug, I see that an extension sends an INVITE of the call 
> > to the Asterisk, whenever the HOLD or Transfer buttons are pressed, but 
> > I don't see in the console any reference to the call being placed on hold.
> > 
> > When I typed "moh show files", I see the wav files of the 
> > /var/lib/asterisk/moh folder.
> > 
> > How can I debug this?
> > 
> > Thanks.
> 
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-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

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