[asterisk-users] Music On Hold

[Cyprus VoIP]

Hello,

We posted the question below yesterday, but got no answer from the 
community.

When we checked the same behavior with Asterisk 1.2, we got the "Started 
music on hold, class..." message on the console, but in 1.6, we get 
absolutely nothing.

I tried to unload and reload the moh module and everything seems normal, 
but Asterisk still doesn't respond in the console to the HOLD action, 
represented by the INVITE message. the call itself is being placed on 
hold and can be retrieved, but the audio file is not played and the held 
party hears only a silence.

If anyone knows how to debug/fix it, your help would be HIGHLY 
appreciated. We're really stuck.

Thank you all in advance.

-------- Original Message  --------
Subject: Music On Hold
From: Cyprus VoIP <voipcy at gmail.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion 
<asterisk-users at lists.digium.com>
Date: Tuesday, 29 September, 2009 14:31:28

> Hello,
> 
> We need help in debugging Music On Hold on our Asterisk 1.6.1.6
> 
>  From the SIP debug, I see that an extension sends an INVITE of the call 
> to the Asterisk, whenever the HOLD or Transfer buttons are pressed, but 
> I don't see in the console any reference to the call being placed on hold.
> 
> When I typed "moh show files", I see the wav files of the 
> /var/lib/asterisk/moh folder.
> 
> How can I debug this?
> 
> Thanks.