[asterisk-users] Voicemail to email transcribed

[C F]

Whats interesting is that most message are only around 90% accurate,
if it would be a human it would be way more accurate upwards to around
97% in my opinion. There are only so many mistakes a human can make,
in the case of phonetag I don't think it's humans since there are too
many obvious mistakes.

On Tue, Sep 22, 2009 at 11:31 AM, Barry L. Kline <blkline at attglobal.net> wrote:
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> C F wrote:
>> I have seen lots of companies offering this as a service and have used
>> phonetag.com in the past.
>> They work very nicely, however I have a customer that is not
>> interested in paying $30-$40 a month but would rather buy the
>> software. I have googled and googled all I can come up with are
>> companies that do it as hosted.
>>
>> Does anyone on the list know of software that can transcribe an
>> email/voicemail sent to it and then forward it to the end user?
>>
>> TIA
>
> We've talked about this on the VoIP users conference and the feeling is
> that most likely there is a human on the back end who is doing the
> transcription, if it is to be at all accurate.  Anyone who has worked
> with the various speech-to-text software, such as ViaVoice or Dragon,
> knows that training is the key to really accurate transcription.  That,
> and a good quality audio signal.   The variations in audio quality you
> get in voicemail is probably too great to do this all with software only.
>
> Barry
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