[asterisk-users] Voicemail to email transcribed

[Barry L. Kline]

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C F wrote:
> I have seen lots of companies offering this as a service and have used
> phonetag.com in the past.
> They work very nicely, however I have a customer that is not
> interested in paying $30-$40 a month but would rather buy the
> software. I have googled and googled all I can come up with are
> companies that do it as hosted.
> 
> Does anyone on the list know of software that can transcribe an
> email/voicemail sent to it and then forward it to the end user?
> 
> TIA

We've talked about this on the VoIP users conference and the feeling is
that most likely there is a human on the back end who is doing the
transcription, if it is to be at all accurate.  Anyone who has worked
with the various speech-to-text software, such as ViaVoice or Dragon,
knows that training is the key to really accurate transcription.  That,
and a good quality audio signal.   The variations in audio quality you
get in voicemail is probably too great to do this all with software only.

Barry
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