[asterisk-users] "Channels got stuck in asterisk 1.4.18.1"

[Darrick Hartman]

das sandesh wrote:
> Hi All,
> 
> Today I faced a problem with channels getting stuck. We use asterisk 
> 1.4.18.1, and there were 2 extensions (channels) that got stuck. When I 
> try to do "soft hangup <channel>", it says "Requested for soft hangup" 
> for that channel, but if we go and check once again those channels are 
> still stuck. Also even after asterisk restart it did'nt go, finally we 
> had to kill the asterisk process and then start asterisk to come back to 
> normal.....
> 
> I wanted to know did any one faced such a problem? Is there any way of 
> getting to know if the channel gets stuck (since in our senario we came 
> to know since the person at the extension(channel) that got stuck was 
> not able to receive calls) or is there a way to eradicate the channel 
> getting stuck?
> 
> Thank you very much.
> 
> Regards
> Sandesh

Upgrade to a recent version of Asterisk.  1.4.26.2 is the latest 1.4 
release.  Not much chance you're going to get help when you're using 
something as 1.4.18.1.