[asterisk-users] "Channels got stuck in asterisk 1.4.18.1"

[das sandesh]

Hi All,

Today I faced a problem with channels getting stuck. We use asterisk
1.4.18.1, and there were 2 extensions (channels) that got stuck. When I try
to do "soft hangup <channel>", it says "Requested for soft hangup" for that
channel, but if we go and check once again those channels are still stuck.
Also even after asterisk restart it did'nt go, finally we had to kill the
asterisk process and then start asterisk to come back to normal.....

I wanted to know did any one faced such a problem? Is there any way of
getting to know if the channel gets stuck (since in our senario we came to
know since the person at the extension(channel) that got stuck was not able
to receive calls) or is there a way to eradicate the channel getting stuck?

Thank you very much.

Regards
Sandesh
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