[asterisk-users] Cancel attended transfer

[Miguel Molina]

Hi folks,

I have a simple question regarding attended transfers. I have some 
queues where agents take calls and I have configured attended transfers 
between queues. That is, the agent dials the attended transfer extension 
that routes it to the aproppiate transfer queue where the second agent 
answers and they both talk for a while. Finally the transferrer leaves 
the call with *, connecting the client, which was in hold, with the 
second agent.

Is there a way for the transferrer to *cancel* the operation and return 
to the original call? If the call is queued and the agent leaves with *, 
it would end up in a blind transfer for the second agent who takes the 
transferred call. Is there a feature that can be configured to do that?

I'm using asterisk 1.4.22 on a production server.

TIA,

-- 
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091026/10d35647/attachment.htm