[asterisk-users] MWI for multiple voice mail boxes

[Danny Nicholas]

No, I'm saying you need two tkeeley entries with one mailbox each.  The
multiple entry is fine for other mailbox functionality, just not MWI.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John A.
Sullivan III
Sent: Thursday, October 15, 2009 1:13 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] MWI for multiple voice mail boxes

Ah, interesting.  I wasn't aware that it only used the first value.
What's the purpose of the secondary values then? If I understand you
correctly, you are saying I should have one entry for tkeeley with two
entries for mailbox=? Thanks - John

On Thu, 2009-10-15 at 12:54 -0500, Danny Nicholas wrote:
> Just a thought... If the SNOM has multiple lines, tying one to 612 and the
> other to 610 should make the MWI active for both lines.  Asterisk AFAIK
only
> actives the first entry in the list, so you would need two entries for
> tkeeley with mailbox=612 in the first instance and mailbox=610 in the
> second.
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John A.
> Sullivan III
> Sent: Thursday, October 15, 2009 12:49 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] MWI for multiple voice mail boxes
> 
> On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote:
> > 
> > 
> > 2009/10/15 John A. Sullivan III <jsullivan at opensourcedevel.com>
> >         Hello, all.  I have a user who needs to monitor their voice
> >         mail box and
> >         the general delivery voice mail box.  I defined them in
> >         sip.conf as
> >         follows:
> >         
> >         [tkeeley](a10f)
> >         mailbox=612 at a10, 610 at a10
> > 
> > From memory, I could successfully make this happen (1 MWI for several
> > mailboxes).
> > Are you certain that removing either 612 or 610 mailbox would keep
> > Asterisk from complaining ?
> >  
> Actually, I've not tried reversing them.  We are in production so I'll
> need to wait until tonight to test.  Thanks - John
> >         
> >         However, the MWI does not indicate voice mails for 610 and I
> >         keep seeing
> >         this error message:
> >         
> >         ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find
> >         mailbox
> >         610 in context a10
> >         
> >         However, mailbox 610 is clearly defined in voicemail.conf:
> >         
> >         [a10]
> >         610 => xxx,General
> >         Mailbox,mail at mycompany.com,,imapuser=mail at mycompany.com
> >         612 => yyy,Terry
> >         Keeley,moremail at mycompany.com,,imapuser=moremail at mycompany.com
> >         
> >         The end device is a Snom 360.  We are running Asterisk
> >         1.6.1.6.  Why are
> >         we receiving this error when the mailbox is clearly defined?
> <snip>
> > 
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

http://www.spiritualoutreach.com
Making Christianity intelligible to secular society


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