[asterisk-users] Drop calls when using Flash Operator Panel

[hin lee]

Doug,

I have tested both ends and got the same results.  I was able to using FOP to drag to Conferences, just not the Parking Lot.  Another strange thing I found is this:

- On ext 5134, I call ext 5334
- 5334 picks up the call
- using FOP, I drag 5334 and drop it back to 5334.
- 5334 gets disconnected
- 5134 gets the message "Call Forward on no answer on extension 34 cancel".

Somehow FOP strips the first two digits off the extension.  It should be 5334 or 5134, not 34.  I don't know if that's the problem or not.




________________________________
From: Doug Lytle <support at drdos.info>
To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users at lists.digium.com>
Sent: Mon, October 5, 2009 2:40:50 AM
Subject: Re: [asterisk-users] Drop calls when using Flash Operator Panel

hin lee wrote:
> Whenever I try to drag calls to the Parking Lot or On Hold, FOP would 
> drop my calls.  I have searched online and have found similar problem, 
> such as the link below. I have tried their solution but still the FOP 
> is not working correctly. I even installed the HUDLite server and is 
> getting the same results.
>
> <http://www.freepbx.org/forum/freepbx/users/flas...ot-transfering-calls>

My experience shows, that if you're getting dropped calls when using 
FOP, then your grabbing the wrong leg of the call. 

I've (often) grabbed the phone instead of the incoming line.  We have a 
PRI, call comes in on channel 1, rings to the operator at 4100.  Go to 
transfer a call, I (mistakenly) grab 4100 and drop it off on the 
destination, call drops.  What I should have done is grab channel 1 on 
the inbound call.

Doug


-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."


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