[asterisk-users] Drop calls when using Flash Operator Panel

[Doug Lytle]

hin lee wrote:
> Whenever I try to drag calls to the Parking Lot or On Hold, FOP would 
> drop my calls.  I have searched online and have found similar problem, 
> such as the link below. I have tried their solution but still the FOP 
> is not working correctly. I even installed the HUDLite server and is 
> getting the same results.
>
> <http://www.freepbx.org/forum/freepbx/users/flas...ot-transfering-calls>

My experience shows, that if you're getting dropped calls when using 
FOP, then your grabbing the wrong leg of the call. 

I've (often) grabbed the phone instead of the incoming line.  We have a 
PRI, call comes in on channel 1, rings to the operator at 4100.  Go to 
transfer a call, I (mistakenly) grab 4100 and drop it off on the 
destination, call drops.  What I should have done is grab channel 1 on 
the inbound call.

Doug


-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."