[asterisk-users] Problem with Verizon Wireless

[Jason Aarons (US)]

Is the feature you are implementing Single Number Reach? 

They dial a number and you call another number (Verizon Cell Phone) trying to connect them to the user? But the problem is Verizon answers with the silly out of reach message?  I've never seen where the PSTN carrier lets you re-direct the call to the cell phone without your Single Number Reach PBX holding/hairpinning the call. I'm more old school PBX than SIP expert and suspect this can be done in the SIP cloud. I suspect services like Vonage Ring Lists don't hairpin calls!

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of drew einhorn
Sent: Monday, March 16, 2009 8:52 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with Verizon Wireless

On Mon, Mar 16, 2009 at 5:43 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
> Nextel does that, pickups up after x rings and says 'The Nextel subscriber
> you are trying to reach is unavailable, please try your call again later".
>
> I'm not sure what Verizon or Nextel called this "feature" or what advantage
> is it for the carrier to play it versus just letting it ring forever...
>
> In general I've had similar issues, customers want voicemail and single
> number reach delivers the call to the device that answers, be it a home
> answering machine, cell phone voicemail, etc.  I haven't had a customer keep
> single number reach as one call in can burn 4 or more channels out to each
> device.  Doesn't scale real well.
>

4 channels?  Could you count them for me please?

I'm just getting started and working my way up from the simplest configurations.
I may not have the jargon right right.

I was expecting that I could eventually configure things so that I
could "hand off"
the calls so that once the Asterisk box got a connection between the
DID provider
originating the call and whatever/whoever is terminating the call (SIP
device, or SIP
service provider) the Asterisk box could then drop out of the connection and let
the originator talk directly to the terminator.

Is this an unrealistic assumption.

Ah,  I see one disconnect.  I think you are assuming T1 or better connections to
the PSTN where you are originating  and terminating the calls yourself
and I'm using
SIP service providers to do all the origination and termination.

I'm connecting a bunch of home offices scattered around the country and do not
have enough lines in any city to justify originating or terminating my own PSTN
calls.

Maybe just one PSTN line per DSL connection to avoid paying a sip provider to
terminate some local calls, and supporting some backup functionality, if the
Asterix box has crashed, but it will be a while before things get that
complicated.



_______________________________
> From: asterisk-users-bounces at lists.digium.com on behalf of drew einhorn
> Sent: Mon 3/16/2009 7:27 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Problem with Verizon Wireless
>
> Hi,
>
> I'm having a problem with Verizon Wireless,
> I'm hoping someone here knows the right way
> to phrase the trouble report so it gets to someone
> at Verizon who can solve the problem.
>
> We have DIDs that simultaneously ring on
> voip lines, and Cell numbers.
>
> Verizon voicemail is turned off.
>
> Every thing works the way it's supposed to,
> UNLESS one of the cellphones is turned off,
> or in a remote location where it is too far away
> from a cell tower.  Verizon searches their network
> and if they cannot find the cell phone, they pick
> up the call and generate a voice error message.
>
> Or if the cell lines are busy they generate busy
> signal.
>
> I need to know the right incantation to use with
> Verizon to get them to just let the cell lines
> ring until either some picks up a voip line,
> or the voip voicemail picks up the call.
>
> --
> Drew Einhorn
>
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-- 
Drew Einhorn

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