[asterisk-users] Problem with Verizon Wireless

[C F]

Good luck having Verizon change that.
In the meantime why don't you try implementing a call screen feature
so that the call is not considered answered until a key is pressed by
the one answering? That way the caller will still hear ringing until
the one answering presses that key.

On Mon, Mar 16, 2009 at 7:27 PM, drew einhorn <drew.einhorn at gmail.com> wrote:
> Hi,
>
> I'm having a problem with Verizon Wireless,
> I'm hoping someone here knows the right way
> to phrase the trouble report so it gets to someone
> at Verizon who can solve the problem.
>
> We have DIDs that simultaneously ring on
> voip lines, and Cell numbers.
>
> Verizon voicemail is turned off.
>
> Every thing works the way it's supposed to,
> UNLESS one of the cellphones is turned off,
> or in a remote location where it is too far away
> from a cell tower.  Verizon searches their network
> and if they cannot find the cell phone, they pick
> up the call and generate a voice error message.
>
> Or if the cell lines are busy they generate busy
> signal.
>
> I need to know the right incantation to use with
> Verizon to get them to just let the cell lines
> ring until either some picks up a voip line,
> or the voip voicemail picks up the call.
>
> --
> Drew Einhorn
>
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