[asterisk-users] Asterisk and WebIntegration

[Kurian Thayil]

Hi All,

Is there a way that I can include call dialing functionality in a
webinterface. I have EyeBeam configured with a SIP user say
8440. Will I be able to design an inteface which agent can choose a number
and the Dial without punching in the number in
Eyebeam.
I tried using the .call file. ie The agent can choose which number to dial
from a web interface. Then, a .call file is
created with the following informations.

Channel: Zap/g2/9444204943
Context: inbound_support
Extension: 8440
Priority: 0

Now, in the extensions.conf file, I mentioned the following under
inbound_support context.

[inbound_support]
exten =>8440,1,Dial(SIP/8440,55,tTo)
exten =>8440,2,Answer
exten =>8440,3,Hangup

But, here the call gets connected only when the receiver end receives the
call. When the receiver end picks up the phone,
SIP/8440 rings.

Is there any other way to implement this. I am not ready to use Vicidial
(AstGUIClient) because the interface to be designed
is too custom and the agent should have the list of numbers in front of them
while they dial which cannot be done using
Vicicial.

Regards,

Kurian Mathew Thayil.
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